1. Are all the shoes on Royal Kicks original?
Yes, Royal Kicks offers high-quality footwear sourced from trusted suppliers. Each product is carefully inspected before shipping to ensure excellent quality and customer satisfaction.
2. How long does delivery take?
We typically deliver orders across India within 5–8 business days, depending on your location. You will receive tracking details once your order is shipped.
3. Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery (COD) is available on eligible orders. Some orders may require a small advance payment based on the product or delivery location.
4. How can I choose the correct shoe size?
Each product includes a size selection option. If you're unsure about your size, refer to our size guide or contact our customer support team before placing your order.
5. What is your return and exchange policy?
If you receive a defective or incorrect product, please contact us within the specified return period. We will assist you with the return or exchange process according to our policy.
6. Can I cancel my order after placing it?
Yes, orders can usually be canceled before they are shipped. Contact our customer support as soon as possible for cancellation assistance.
7. How can I track my order?
Once your order is dispatched, you'll receive a tracking ID via email or WhatsApp, allowing you to monitor your shipment until delivery.
8. Do you deliver across India?
Yes, Royal Kicks delivers to most cities and towns across India through trusted courier partners.
9. What payment methods do you accept?
We accept UPI, debit cards, credit cards, net banking, and Cash on Delivery (where available), making shopping secure and convenient.
10. How can I contact Royal Kicks customer support?
You can reach our customer support through the Contact Us page, email, WhatsApp, or phone during business hours. Our team is happy to help with orders, sizing, and product inquiries.